MakerCare Extended Service Plan for MakerBot SKETCH
With MakerCare, you get:
Direct Access to MakerBot Support Engineers
Whether you prefer phone, email, or live chat, help is only a step away. With MakerCare you get direct access to our team of 3D printing technical experts who can help get you on the right track with your 3D printer. Need help getting started? Something not quite right with your printer? No question is too big or small.
Call or Live Chat us Monday through Friday, 9 am – 6 pm ET. Outside of hours? No problem, just send an email and our support engineers will get back to you within 6 business hours.
Accidental Damage Protection
With a mountain of student projects and assignments that need to be printed for various classes – printer downtime is never an ideal risk for any classroom. Reduce that risk with MakerCare’s Accidental Damage Protection option. If your printer goes down and the issue can’t be resolved with troubleshooting or a needed part, we’ll ship you a replacement SKETCH printer to get you back up and printing in the classroom.
Exclusive Training Session
While MakerBot 3D printers are intuitive, sometimes it’s good to get real insight from someone who has used the platform extensively. That’s why with MakerCare you get access to a 1-hour training session with a certified MakerBot Support Engineer where they will walk you through basic setup, usage, and bonus tips and tricks while answering any questions you may have along the way.